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Frequently asked questions
General
instructions
How can I browse your latest streetwear collections?
A: You can explore our latest collections by clicking on the "Shop" tab in the main menu.
What's the process for placing an order?
Simply select your desired items, add them to your cart, and proceed to checkout. Follow the steps to complete your purchase.
Can I track my order status?
Yes, you can track your order in real-time by visiting the "Order Tracking" page and entering your order details.
How can I become a Bonafide Fly Society member?
Joining is easy! Click on "Bonafide Fly Society Membership" and follow the steps to unlock exclusive benefits and rewards.
What perks do Bonafide Fly Society members receive?
Members enjoy early access to releases, special discounts, personalized styling tips, and exclusive offers.
Is there a membership fee to join the society?
Membership is free! We want to offer exclusive benefits to our dedicated customers at no cost.
What's the return and exchange policy?
You have 30 days to return or exchange items. Visit our "Returns & Exchanges" page for details.
How can I contact customer support for assistance?
Our customer support team is available through live chat, email, and phone. Click "Contact Us" for details.
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